Data Deletion

1. Overview

This page explains how you can delete your data from the orqo platform operated by Mindscape Ventures LLC ("we", "us", "our"). We offer self-service deletion inside the product and an email fallback if you cannot access your account.

2. What Gets Deleted

When you delete your account or organization, we remove:

• Your account profile (name, email, authentication credentials)
• Your organization's projects, teams, agents, and workflow definitions
• Documents and files you uploaded (including copies stored in DigitalOcean Spaces)
• Knowledge graph nodes and relations created by your organization
• Credentials and API keys stored under your organization
• Conversation history, workflow run events, and artifacts
• App integrations, channel contacts, and routing rules

3. Self-Service Deletion

The fastest way to delete your data is directly inside the product. You need to be signed in.

Delete your account

1. Sign in at orqo.ooopps.com
2. Open Settings → Danger Zone
3. Click Close account and confirm

Closing your account removes your personal profile. If you are the sole owner of an organization, the organization is deleted along with all of its data.

Delete an entire organization

1. Sign in as the organization owner
2. Open Settings → Danger Zone
3. Click Delete organization and confirm

This removes every project, workflow, document, credential, and knowledge graph entry owned by the organization.

4. Email Deletion Request

If you cannot access your account — for example, because you signed in through a third-party provider (Google, GitHub) whose access you have since revoked — email us at privacy@ooopps.com from the address associated with your orqo account.

Include:

• The email address you used to sign in
• The organization name(s) you want deleted (if applicable)
• Whether you want your personal account only, a specific organization, or both removed

We respond to deletion requests within 7 business days and complete the deletion within 30 days of verifying the request.

5. Data Sent to Third Parties

When you use orqo, your prompts and content are sent to AI providers you configure (OpenAI, Anthropic, Google, etc.) under your own API keys. We do not retain those transmissions on our side beyond the conversation history we display to you. To delete data held by those providers, follow their own deletion processes:

• OpenAI data controls
• Anthropic privacy portal
• Google account data

6. What We Retain After Deletion

For security, legal, and operational reasons we may retain a limited subset of data after deletion:

• Billing records required by tax and financial regulations (invoices, payment history)
• Anonymized usage metrics (token counts, request counts) stripped of personal identifiers
• Security logs for a rolling 90-day window to investigate abuse or incidents

These retained records do not identify you personally and are not used for any purpose beyond compliance and abuse prevention.

7. OAuth Provider Disconnection

If you connected orqo to third-party platforms such as Slack, Google, GitHub, or Meta (Instagram, Facebook, WhatsApp), disconnecting at the provider's end revokes our access tokens. You can also revoke the orqo App through your provider's account or business settings. Revoking access stops further data flow but does not trigger account deletion on orqo — use section 3 or 4 for that.

8. Contact

For any questions about data deletion, email privacy@ooopps.com.